PRIVACY POLICY

Last Updated: 11/29/2025
Website: https://firstresponderrelieffund.org/

1. Introduction

The First Responder Relief Fund (“FRRF,” “we,” “our,” or “us”) is committed to protecting the privacy of our volunteers, donors, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://firstresponderrelieffund.org/ (the “Website”) or interact with our services.

By using our Website, you agree to the practices described in this Privacy Policy.

This Website is intended for use only within the United States.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Sign up as a volunteer
  • Create a volunteer account
  • Contact us
  • Subscribe to communications
  • Make a donation
  • Submit forms or participate in programs
  • Interact with our Website

This may include:

  • Full name
  • Email address
  • Phone number
  • Mailing address (street, city, state, ZIP)
  • Donation information (processed through GiveButter)
  • Volunteer information (skills, availability, location, interests)
  • Any other information you voluntarily submit that supports our mission

FRRF will never sell or rent your personal information to an unaffiliated third party.

2.2 Information Collected Automatically

When you visit or use our Website, we may automatically collect:

  • IP address
  • Device type
  • Browser information
  • Pages visited
  • URLs clicked
  • Date and time of access
  • Referring website
  • General location information
  • Cookies and tracking data
  • Website analytics (such as Google Analytics or similar tools)

We use this data to improve our Website functionality, performance, security, and user experience.

3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Improve website performance
  • Analyze visitor behavior
  • Customize your experience
  • Track engagement
  • Ensure website security

You may control or disable cookies through your browser settings. However, certain parts of the Website may not function properly if cookies are disabled.

4. Volunteer Accounts

Volunteers may create an account on our website. When you do so, we may collect:

  • Name
  • Email address
  • Phone number
  • City and state
  • Emergency contact information (if provided)
  • Skills, interests, or availability you submit

Account Deletion

Volunteers may request account deletion at any time by contacting:
đź“© Privacy@FirstResponderReliefFund.org

Upon deletion, we may retain certain information if required by law or for legitimate nonprofit administrative purposes.

5. Donations & Payment Information

FRRF processes donations through GiveButter, a third-party donation processing platform.

Important Notes:

  • FRRF does not store or process your credit card or payment information.
  • All financial transactions are handled by GiveButter and/or its payment providers (e.g., Stripe, PayPal).
  • Payment processors may collect personal and financial information subject to their own privacy policies.

We encourage donors to review GiveButter’s privacy practices.

6. How We Use Your Information

We may use your information to:

  • Operate and improve our Website
  • Communicate with you about events, volunteer opportunities, and updates
  • Provide donor receipts or confirmations
  • Administer volunteer programs
  • Respond to inquiries
  • Process donations
  • Improve our mission-driven services
  • Analyze Website usage and trends
  • Maintain security and prevent misuse

We may also use aggregated, non-identifiable data for reporting, fundraising, or program development.

7. How We Share Information

We may share information with:

7.1 Service Providers

Trusted third-party vendors who assist us with:

  • Email marketing
  • Website hosting
  • Analytics
  • Donation processing
  • Cloud storage
  • Volunteer management tools

These service providers may access data only to perform tasks on our behalf.

7.2 Legal Purposes

We may disclose your information if required to:

  • Comply with applicable laws
  • Respond to legal requests
  • Protect FRRF’s rights and safety
  • Prevent fraud or misuse

7.3 Third Parties We Do NOT Share With

We do NOT sell, rent, or give personal information to:

  • Unaffiliated marketing companies
  • Data brokers
  • Commercial mailing lists

8. Your Privacy Rights

Depending on your state, you may have rights such as:

  • Requesting access to your personal information
  • Requesting corrections
  • Requesting deletion
  • Opting out of marketing communications

To exercise any rights or make inquiries, contact:
đź“© Privacy@FirstResponderReliefFund.org

9. Children’s Privacy

Our Website and volunteer programs are generally not directed to children under 13. However, the First Responder Relief Fund may collect limited personal information about minors only when they are participating as volunteers and only when:

  • A parent or legal guardian completes the volunteer liability waiver on behalf of the child, and
  • The adult provides the child’s information voluntarily and knowingly.

Information collected about minor volunteers may include:

  • Name
  • Age or date of birth
  • Emergency contact information
  • Any other details the parent or guardian includes in the waiver

We do not knowingly collect information directly from children and we do not permit minors to create their own volunteer accounts.

All information regarding minor volunteers is used solely for safety, event coordination, and liability purposes, in accordance with the supervising adult’s consent.

If you believe a minor’s information has been provided without proper authorization, please contact us immediately at Privacy@FirstResponderReliefFund.org, and we will take appropriate action.

10. Data Security

We take reasonable and appropriate measures to protect data from:

  • Loss
  • Misuse
  • Unauthorized access
  • Disclosure
  • Alteration

However, no website or online platform is completely secure.
Users provide information at their own risk.

11. Data Retention

We retain personal information only as long as:

  • Necessary to support our mission
  • Required for legal compliance
  • Required for internal recordkeeping (such as donation records)

Volunteers may request deletion of their information per Section 4.

12. Links to External Websites

Our Website may contain links to third-party websites.
We are not responsible for:

  • Their content
  • Their privacy practices
  • Their security procedures

We encourage users to review the privacy policies of those websites.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date at the top will reflect the most recent revision.

Continued use of the Website after changes indicates acceptance of the updated policy.

14. Contact Us

For privacy-related questions, requests, or concerns, contact us:

đź“© Email: Privacy@FirstResponderReliefFund.org